Chapter 2 of 8 · 4 practices · 3 min · 3-question quiz
Grow your scope and impact
Impact is the currency of every ladder. Learn what it means where you work and aim your effort at it.
Start: Learn what counts as impact at your company4 practices in this chapter
- 1Learn what counts as impact at your companyEvery ladder rewards impact, but the word is vague on purpose. Dropbox's framework says impact "starts and ends with better serving our customers" and gives examples ranging from adoption of new…
- 2Finish things: shipped, adopted and measured beats startedUnfinished work has no impact. A feature behind a flag nobody turned on, a migration at 90%, or a tool nobody adopted all look like effort but not results.
- 3Do maintenance and glue work, and make it visibleOn-call, documentation, upgrades, mentoring and unblocking others keep a team healthy but are easy to overlook. When Dropbox updated its framework in 2023, one stated goal was for promotion…
- 4Increase your impact by making others more effectivePast a certain point you cannot grow impact by working harder alone. Ladders describe the shift: Dropbox's IC2 expectations mention mentoring new hires and interns, IC4 engineers define processes…
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