SaaS Product Best Practices for Developers

Chapter 1 · Practice 2 of 4

Treat compliments as noise and commitments as signal

From Validate demand before you build

Why it matters

The same lecture warns against treating compliments as data: "this is really useful" is not specific and costs the speaker nothing. Steer back to concrete details.

A rough ladder of signals, from weakest to strongest:

SignalWhat it tells you
"Cool idea!"Almost nothing
Joins a waitlistMild interest
Gives you an hour to walk through their current workflowReal problem
Introduces you to colleagues with the same problemStrong problem
Pre-pays or signs a letter of intentWillingness to pay

Aim for the bottom half of the table before committing months of evenings to building.

Do

  • Ask for a small commitment at the end of a good conversation

Avoid

  • Counting likes or waitlist signups as validation on their own

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