Platform engineering and SRE

Stage 2 · Lesson 1 of 6

Golden signals, RED and USE

Observability: metrics, logs and traces

You cannot graph everything, so start from proven checklists. The from Google's SRE book are latency, traffic, errors and . RED (rate, errors, duration) applies them to request-driven services.

USE (utilisation, saturation, errors) applies to resources underneath, such as CPU, disks, connection pools and queues. Together they give every service the same first dashboard, so anyone on call knows where to look. Track latency as , such as p50 and p99, not averages, and separate the latency of successful requests from failed ones.

Common trapbuilding dashboards with forty panels of infrastructure metrics, where the one graph that shows users are suffering is hard to find.

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