Technical Writing Best Practices for Engineers

Chapter 2 · Practice 3 of 4

Use one term for one thing, and define it once

From Write clear sentences

Why it matters

Google's course asks writers to use terminology, including abbreviations and acronyms, consistently. In a technical document, a new word signals a new concept. If you call the same thing a "job", a "task" and a "worker" in three paragraphs, readers will assume there are three things.

Practical habits:

  • Pick one name for each concept and keep it.
  • Define abbreviations on first use: "service level objective (SLO)".
  • Match the code: if the class is OrderBatch, do not call it a "bundle" in the docs.
  • Keep a glossary for a large project and link to it.

Do

  • Use the same names as the code
  • Define each acronym the first time

Avoid

  • Switching synonyms for variety, as you might in an essay