Chapter 05
Communication and visibility
Keeping your manager and team informed, raising problems early, and collecting the evidence of your work.
Status update
Also called weekly update
- What
- A short, regular written note on what you finished, what is in progress, what is blocked and what you need.
- Why
- Your manager sees less of your work than you think. A five-line update each week prevents surprises in both directions.
- Example
- Done: CSV export shipped. In progress: retry logic for webhooks, PR up. Blocked: waiting on API keys from the partner. Need: 20 minutes with Sara on the billing schema.
Raising blockers early
Also called escalating
- What
- Telling the right person as soon as something stops your progress or puts a date at risk, with what you tried and what would unblock you.
- Why
- Bad news early is a plan change; bad news late is a missed deadline. Managers trust people who flag risks early.
Watch out
Hoping to catch up quietly and announcing a slip on the day it was due.
One-on-one
Also called 1:1, 1on1
- What
- A regular private meeting with your manager, usually weekly or every two weeks, that belongs to you as much as to them.
- Why
- It is where you get feedback, clear up expectations, raise problems and talk about growth, not just repeat standup.
- Example
- Bring a short list: one win, one thing you are stuck on, one question about expectations, and one request for feedback.
Watch out
Arriving with nothing and letting it turn into a status meeting every week.
Work log and brag document
Also called brag doc, accomplishments log, work log, brag document
- What
- A running list of what you did, why it mattered and the evidence, such as links to pull requests and messages of thanks, added to weekly.
- Why
- It feeds your updates, one-on-ones, probation review and first performance review with facts instead of memory.
Watch out
Starting it the week before a review and forgetting most of the year.
Asking for feedback
- What
- Asking specific questions about specific work, such as "what would have made that PR easier to review?", rather than "any feedback?"
- Why
- Specific questions get useful answers. Regular small feedback lets you correct course long before a formal review.
Watch out
Asking only at review time, when it is too late to change the outcome.
Receiving feedback well
Also called SBI, situation behaviour impact
- What
- Listening fully, asking for an example if unclear, thanking the person and saying what you will try, even when the feedback stings.
- Why
- How you take feedback decides whether people keep giving it. Defensiveness makes feedback stop, and growth with it.
Watch out
Explaining why the feedback is wrong before you have understood it.
Managing expectations
- What
- Saying clearly what you will deliver, by when and with what risk, and updating people as soon as that changes.
- Why
- Reliability is judged against what you said, not against what you did. Under-promise a little and update often.
Watch out
Saying yes to every request in your first months and delivering none of them on time.
Giving credit
- What
- Thanking people publicly or telling their manager when a teammate helped you or did great work.
- Why
- It builds goodwill, makes invisible help visible, and people remember who noticed their work.
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