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Business Analyst I (Salesforce)

Supports the company CRM on Salesforce, analysing incidents and root causes, handling escalations and writing technical documentation with product and development teams. Suits someone with about two years in tech support or Salesforce work who wants to move toward business analysis.

Ask for a referral to S&P Global

A referral only means something if the person giving it can actually speak to your work. I will refer you where I know someone on the inside and your profile genuinely fits the role, and I will tell you plainly when I cannot. Either way you get an answer, and a straight one.

  • I read every request. A reply takes a few days, sometimes longer.
  • I will not refer someone for a role their profile does not fit. It wastes your time and costs me the contact.
  • Where I cannot refer you, I will say why, and point you at the way in that does work.
  • Nothing you send here is shared with anyone without you agreeing to it first.

If you found the opening, paste it. It tells me which team you mean.

A Drive, Dropbox or personal-site link is fine. Make sure it opens without a request for access, or I cannot read it.

At least a short paragraph. This is what I would be putting my name behind, so specifics beat adjectives.

Comma separated, up to six. Things you would be happy to be tested on.

Where

Islamabad

On-site
Experience

2+ years

Pay

Pay not stated

Type

Full-time

Posted 21 Sept 2026

What they ask for

SalesforceCRMTechnical SupportRoot Cause AnalysisDocumentation

How S&P Global hires

  1. 1

    Preliminary call

    Recruiter screen · Candidate reported

  2. 2

    Technical interview with leads or senior engineers

    Technical interview · Candidate reported

    Real-time coding, a discussion of how you approach software design, and an explanation of your reasoning. Candidates describe questions that start simple and build.

What comes up

Backend services and REST APIs
The full profile, with its sources

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The full description, requirements and how to apply are on the company's own posting. This page is a summary so you can decide whether it is worth opening.

Verification

3 of 4 checks
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  • Posting checked
  • Still open
  • Not confirmed by the company

Last checked 8 days ago (6 Oct 2026)

About the company

Global financial data and ratings company with a substantial technology centre in Islamabad, building data platforms and internal products for its market intelligence business.

How S&P Global hiresWhere this job was found
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