Personalized Support Engineer
A software engineering role at Twilio, remote, based in India. The posting asks for REST APIs and Jira. Suits candidates with 2 or more years of experience.
Remote · India
2+ years
Pay not stated
Full-time
Posted 23 Sept 2026What they ask for
How Twilio hires
- 1
Application review
Application screen · From the company
Your skills and experience are checked against the role.
- 2
Recruiter interview
Recruiter screen · From the company
A conversation about the key parts of the role.
- 3
HackerRank assessment
Online test · Candidate reported
Twilio uses HackerRank for technical tests. Candidates report a timed coding test of medium difficulty, or a small applied task for full stack roles.
- 4
Hiring manager interview
Hiring manager · From the company
A deeper look at the role, the team and your expertise.
- 5
Team interviews and technical assessment
Panel interview · From the company
Interviews with three to five team members, sometimes over several days, each lasting 45 minutes to an hour. For engineers these cover coding, system design and architecture, plus a values based behavioural round.
- 6
Offer or talent community
Offer · From the company
Either an offer or you stay in Twilio's talent community for future roles.
What comes up
Roadmaps and cheat sheets for this role
Matched to the skills and level this job asks for.
Worth reading before you apply
From the Sefism resource library, matched to this role and Twilio's rounds.
A browsable practice library of coding problems that can be filtered by pattern, data structure, difficulty and company, so you can drill exactly the weakness you found this week. Patterns include two pointers, sliding window, hash maps, stacks, backtracking and greedy algorithms, with company filters for Google, Meta, Microsoft, Amazon, Oracle and LinkedIn. Free to browse, with an in-browser editor and solutions.
- Job search
- DSA
A course built around 75 coding interview questions chosen for coverage across 18 topic areas, from arrays and sliding window to graphs, backtracking, dynamic programming and tries. Each question has a step-by-step algorithm, a walkthrough and complexity analysis, with solutions in six languages. It suits candidates with a few weeks before an interview who need a balanced, finite problem set rather than an endless list.
- Job search
- DSA
A free newsletter of short, focused posts on system design and problem solving, from the team behind the Grokking courses. Recent posts cover company interview processes (such as OpenAI and Anthropic roles), the most asked mobile system design questions and preparation plans, each linking to a fuller article on the blog. It suits engineers who want a steady, low-effort way to keep system design and interview topics fresh between deeper study sessions.
- System design
- DSA
The second volume of Grokking the System Design Interview, aimed at senior and staff (L5/L6) design rounds. It works through harder case studies such as a payment system, flash sale, notification service, unique ID generator, Gmail, Reddit, Google Calendar and a code judging system, then goes beneath them with patterns like quorum, write-ahead logs and vector clocks and deep dives into Dynamo, Cassandra, Kafka, Chubby, HDFS, GFS and BigTable.
- System design
- Backend
- Job search
A quick-revision companion to the DSA roadmap in nine chapters: complexity, arrays and hashing, linked lists, stacks and queues, recursion, sorting and searching, trees and heaps, graphs, coding patterns, dynamic programming and timed practice habits. Costs are stated for every structure and algorithm, in Python, Java, C++ or JavaScript editions. Use it after each roadmap stage and before a contest or coding round.
- Programming
- DSA
- Web
An eight-stage path from Big-O through arrays, hashing, recursion, trees, graphs, coding patterns and dynamic programming to timed, mixed practice, in Python, Java, C++ or JavaScript. It suits students and developers who can write code but freeze on problems with no obvious library call. By the end you can pick the right data structure, recognise common problem shapes and solve a medium problem in about 35 minutes with edge cases tested.
- Programming
- DSA
- Web
The full description, requirements and how to apply are on the company's own posting. This page is a summary so you can decide whether it is worth opening.
Verification
3 of 4 checks- Company verified
- Posting checked
- Still open
- Not confirmed by the company
Last checked today (30 Oct 2026)
About the company
Provides cloud APIs for SMS, voice, email and video, plus a customer data platform that businesses use to message customers.
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